Ellana Cosmetics Reviews

The price range of Ellana Cosmetics products varies depending on the product. For instance, the Eyes Up Lifting & Brightening Eye Serum is priced between ₱244 to ₱698. The Even Skin Pore-Refining Serum with 7% Niacinamide and 1% Zinc for Acne-Prone Skin - 30g is priced from ₱299 to ₱998. The Loose Mineral SkinShield Foundation with SPF16 ranges from ₱299 to ₱499. The Stay Matte Poreless Oil Control Powder is priced between ₱149 to ₱336. The SPF30 Sunlit Bloom Japanese Camellia Moisturizing Primer ranges from ₱549 to ₱1,098. The Stay Fresh Oil Control Skincare Sets range from ₱199 to ₱798. The Babydoll Eau De Parfum is priced at ₱149. These prices are subject to change and may vary depending on the platform where the products are purchased.

Prices on ellanacosmetics.com vary depending on the product. For instance, the Eyes Up Lifting & Brightening Eye Serum ranges from ₱244 to ₱698. The Even Skin Pore-Refining Serum with 7% Niacinamide and 1% Zinc for Acne-Prone Skin is priced between ₱299 to ₱998. The Stay Matte Poreless Oil Control Powder can be purchased for ₱149 to ₱336. The SPF30 Sunlit Bloom Japanese Camellia Moisturizing Primer and the Stay Flawless Maclura Leaf Oil Control Primer both range from ₱549 to ₱1,098. The Stay Fresh Oil Control Skincare Sets range from ₱199 to ₱2,094. Please note that these prices are subject to change and may vary during sales or promotions.

There are several discounts available on ellanacosmetics.com. There is an Exclusive Dermatologists Discount Program that offers a premium discount of 40% off all Ellana Mineral Cosmetics products. This program is available to dermatologists with their own private practice or those affiliated with a hospital or clinic.

In addition, there are discount codes and coupons available. For instance, the code SAVEANDGLOW provides ₱150 off your purchase with a minimum spend of ₱1,000. The code SUSTAINABLESHINE offers ₱300 off your order when you spend a minimum of ₱1,200. Lastly, the code GREENBEAUTYDEAL gives a discount of ₱500 when you spend a minimum of ₱2,500.

Please note that these offers may be subject to terms and conditions, and it's recommended to check the website for the most current information.

To place an order on ellanacosmetics.com, follow these steps:

1. Visit the website ellanacosmetics.com.
2. Browse through the products and select the desired items.
3. Add the selected items to the shopping cart.
4. Proceed to checkout and provide the necessary information such as shipping address and contact details.
5. Choose a payment method and complete the payment process.
6. After completing the payment, a confirmation will be sent to the provided email address.

Please note that failure to provide proof of payment within 5 days after the order date will result in order cancellation. If there are any issues or queries, support can be reached through their contact form, email at support@ellanacosmetics.com, Facebook Messenger, and Instagram DMs. Customer support is available daily from 9am to 5pm, including holidays. Expect a response within 24-48 hours during high volume periods.

Please remember to keep queries or concerns to one channel, as sending messages through multiple channels can slow the response time. Happy shopping!

Ellana Cosmetics offers a wide range of products. Some of the popular items include the Eyes Up Lifting & Brightening Eye Serum, Even Skin Pore-Refining Serum with 7% Niacinamide and 1% Zinc for Acne-Prone Skin, Flower Power Multi Mist that hydrates and brightens, Loose Mineral SkinShield Foundation with SPF16, and Stay Matte Poreless Oil Control Powder. They also have the Loose Mineral SkinShield Concealer with SPF16, Gaia Refillable Magnetic Makeup Palette, and a variety of primers such as the SPF30 Sunlit Bloom Japanese Camellia Moisturizing Primer, SPF 30 Stay Flawless Maclura Leaf Oil Control Primer, and Smooth Canvas Olive Squalane Blur Primer. For skincare, they offer the Cool and Chill Moisturizing Cream, Gentle Low pH Gel Cleanser, and Gentle Milky Oil Cleanser & Makeup Remover. They also have a Lash & Brow Volumizing Serum, Lip in Luxe Liquid Lipstick, Glass Skin Glow Serum Luminizer, and Clean Screen SPF 50+ PA++++ Oil Control Mineral Sunscreen. They offer a variety of sets such as the Bestselling Stay Fresh Oil Control Skincare Sets and the Stay Fresh Skincare Set of 3: Powder Cleanser, Jar, Toner, Moisturizer. All products are formulated to be clean, vegan, and cruelty-free.

The price range of Ellana Cosmetics varies depending on the product. For instance, the Eyes Up Lifting & Brightening Eye Serum ranges from ₱244 to ₱698. The Even Skin Pore-Refining Serum with 7% Niacinamide and 1% Zinc for Acne-Prone Skin - 30g ranges from ₱299 to ₱998. The Loose Mineral SkinShield Foundation with SPF16 ranges from ₱299 to ₱499. The Stay Matte Poreless Oil Control Powder ranges from ₱149 to ₱336. The SPF30 Sunlit Bloom Japanese Camellia Moisturizing Primer ranges from ₱549 to ₱1,098. The Stay Fresh Skincare Set of 4: Powder Cleanser, Jar, Toner, Moisturizer, Multi Mist is priced at ₱1,495. These are just a few examples, and the prices of other products may vary.

Ellana Cosmetics offers multiple payment methods. These include Credit Card or Visa/MasterCard Debit Card powered by Paymaya, GCASH - Instant Payment, PayPal, GrabPay, TendoPay, and Cash on Delivery. For each method, customers are redirected to a secure payment page to complete the transaction. Changes to an order, such as items purchased or delivery address, can be made within 1 hour of the order. Instructions for these changes can be found in the confirmation email sent after purchase. If assistance is needed, customers are advised to reach out to Ellana Cosmetics' Customer Service.

To get in touch with Ellana Cosmetics' Customer Service, several options are available. One can reach out through their Contact Form available on their website. Alternatively, they can be contacted via email at support@ellanacosmetics.com. They are also reachable through Facebook Messenger and Instagram DMs. If the purchase was made on a different platform, the support chat of that platform can be used. It's recommended to contain queries or concerns to one channel, as sending messages through multiple channels can slow down the response time. The customer support is available daily from 9am to 5pm, including holidays. Expect a response within 24-48 hours during high volume periods.

Ellana Cosmetics has a detailed Return and Refund Policy. Customers can avail of a one-time replacement program per order, or return the products for a refund for purchases made on their website. To request a replacement or refund, customers need to reach out to their Customer Service within 7 days of receiving the items. They need to provide the order number, waybill/proof of purchase, an image of the product they wish to exchange, replace or return, and the reason for the return. Acceptable return/replacement reasons include a defective/faulty product, a damaged product, and shade mismatch (only applicable to foundations and concealers). Once the returned products are received, the refund will be processed within 15 working days. The return must be sent back within 30 days of the order date. Certain products are not eligible for the shade replacement program, including lip and cheek products, brow products, eye color, and other color products like loose pigments.

In terms of Shipping Policy, Ellana Cosmetics offers free shipping for purchases Php 800 and above after discount, unless indicated otherwise in special promotions. Regular shipping is at Php 99 for all local addresses, within and outside Metro Manila. Orders are processed from Mondays-Fridays only. Orders made before 3pm will be handed to the courier by 5pm. Once it's with the courier, the delivery can be expected within 2-5 working days for Metro Manila and 3-8 working days for outside Metro Manila and provincial areas.